- Jun 11, 2021
- Reaction score
I woke this morning to a "voiceless" computer. NO AUDIO. Spent much of the day trying to figure out the solution to the problem. My "computer guy" tried to help over the phone, but we accomplished nothing. So I kept searching all afternoon trying to find a solution. Then in the Device Manager there was a suggestion that reinstalling W10 might solve such problems. After an hour and a half waiting on Windows to "do it's thing", my computer came back on with a completely different look...................but it turns out that wasn't all that was different. There was a neat little icon on my desktop labeled "Removed Apps". Microsoft removed almost 140 of my programs, apps and drivers.........things I need and use daily and there's no way to get them back that I can figure out. (other than starting all over installing drivers and programs) I finally figured how to get the speakers to work, but my headset no longer "speaks to me". The driver for it is missing and I don't have any way to reinstall it. I've written the manufacturer, but haven't heard back from them. How can Microsoft just delete my stuff without so much as an option of re-installation????? Is this a known problem and is there any way I can get my stuff back?