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I finally talked to MS advance tech support. She logged in to my computer and worked for about an hour with no luck. She was about to do a reboot of the whole computer when she decided to try setting up a new user account and that worked. She said that my user account had been corrupted. I had done this before with my old computer never thought I would have to do it with something this new. It's almost like starting all over again but my old user profile is still there to access files. I guess I can call this one solved, sort of.

One question, how much memory/computer resources does having two user profiles use? Enough to brother deleting the old one?
 
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Just adds to complexity and confusion.
If you are satisfied that it has no further use, remove it
 
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I agree with Dave, if you are satisfied with everything, please mark the thread as solved. :)
 
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Click on the settings and favourites import & export function, save the file to a USB stick or wherever you want, then import the file once done!. :)
 
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Not happy with the new user profile. Everything too different compared to my original first setup. Is there any disadvantage to doing a complete reset and start all over again?
I have most thing on a thumb drive I want to keep.
 
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Hi,

did you do a reset of re-install?, just want to know so it helps others, thanks. :)
 
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I finally fixed my original problem of my icons missing. Wasn't happy with the new user add to windows 10 by MS advance tech service even though icons were there. Today I went into register and changed icon spacing, restarted and there they were. Going to remove the second user profile, now I'm a happy camper.
 

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