Trekstor Surfbook W2 WiFi/WLAN Driver/Treiber Fix Problem


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Hi all,

if you wipe your Trekstor Surfbook W2 (may well apply to the W1 model too?) hard drive completely including the recovery partition and use a W10 USB stick to do a fresh install (current version 1709), please note the following first. (Für ein Link in Deutsch, untern sehen)

1: Download the driver package from the Trekstor website and extract them to a USB stick.

http://www.trekstor.de/products/notebook/detail-notebook/product/surfbook-w2.html

Direct link to driver package:

http://www.trekstor.de/products/not...2_SB14464-2_Windows_Driver_Package_V1-1-1.zip

2: You will need the WIFI/WLAN drivers for the Broadcom adapter as the ones in the driver package above will not work!. (Current version: 1.596.12.1 from 26-7-2016). I downloaded the 7th package in the list which works for me:

https://www.catalog.update.microsoft.com/Search.aspx?q=broadcom SDIO

Direct link to driver package:

http://download.windowsupdate.com/c..._5306d3195599389320ddc43df7f743203c1b1e47.cab

Extract the files to the same folder(s) as the other drivers to your USB stick.

After installation is complete, you will need to open the Device Manager and look for all the devices that require a driver (you will see something like "Unknown device") and point the device updater to your files that you should have on the stick (browse this computer), they must be extracted first, don't try installing them without unzipping them first!.

If your computer freezes up during the install of the driver package, wait a short while and if it doesn't respond, first try Ctrl + Alt + Del, if that doesn't work, press and hold the power button until the computer shuts down and then restart!.

As a fail-safe, if you have a USB WIFi (WLAN) stick lying around, you may be lucky and it will work by simply plugging it in!. You can then proceed to download the files directly to your Surfbook!. :)

Any questions, please post here!. :)

Link zum Website in Deutsche Sprache:

https://www.computerbase.de/forum/showthread.php?t=1665429
 
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have a nice day,
I have a problem. I decided to write to you after reading this article.
i have a trekstor primebook p13 computer. After formatting the network adapter started to cause problems. In device manager it is sometimes active and sometimes inactive. sometimes it works for 10 hours without any problem, sometimes it doesn't turn on at all. I downloaded the drivers from here.
I have not been able to solve this problem. I'm waiting for your help.
Yours truly.
 
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Hi,

did you download the entire driver package?. Did you follow the tips above?.


What version of Win 10 do you have?. An upgrade might help????????. :)

 
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yes. i did all of them.



Günlük Adı: Microsoft-Windows-Kernel-PnP/Configuration
Kaynak: Microsoft-Windows-Kernel-PnP
Tarih: 19.11.2020 14:21:19
Olay Kimliği: 411
Görev Kategorisi:Yok
Düzey: Hata
Anahtar sözcükler:
Kullanıcı: SYSTEM
Bilgisayar: DESKTOP-NT5ELOK
Açıklama:
Device PCI\VEN_8086&DEV_3165&SUBSYS_81108086&REV_79\0016EBFFFFB6785300 had a problem starting.

Driver Name: oem60.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw04
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem Status: 0x0
Olay Xml'si:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-11-19T11:21:19.2206331Z" />
<EventRecordID>300</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="6404" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-NT5ELOK</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">PCI\VEN_8086&amp;DEV_3165&amp;SUBSYS_81108086&amp;REV_79\0016EBFFFFB6785300</Data>
<Data Name="DriverName">oem60.inf</Data>
<Data Name="ClassGuid">{4d36e972-e325-11ce-bfc1-08002be10318}</Data>
<Data Name="ServiceName">Netwtw04</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">vwifibus</Data>
<Data Name="Problem">0x15</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>
 

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Hi,

did you do the upgrade?, I cannot read Turkish sorry!.

Press the Windows logo key + r and type "winver" (without the quotes) so we can figure out what version of Win 10 you have!.

1605810473350.png
 
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i did upgrade. the network adapter is disappearing...
 

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You will need the WIFI/WLAN drivers for the Broadcom adapter as the ones in the driver package above will not work!. (Current version: 1.596.12.1 from 26-7-2016). I downloaded the 7th package in the list which works for me:
Did you do that?. ;)
 
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my wlan adapter is not broadcom. intel 3165. here are some photos.
 

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Okay but the same rules apply even if it is not Broadcom, download the appropriate driver package and install that!. ;)

Download all drive package and extract it and look for the WLAN driver package and use that, that is all I can suggest. :oops:
 
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