It sounds like you're dealing with a tricky situation, but don’t worry; we can work through this. Here’s a step-by-step approach to address the issues you’re encountering:
1. Check SSD Drive Connection
Since the SSD drive is not being recognized when plugged in, it’s essential to ensure that it’s properly connected:
- Power Off and Unplug: Turn off your PC and unplug it from the power source.
- Check Connections: Open your PC case and check the SSD connections. Ensure the SATA data and power cables are firmly connected.
- Try Different Ports/Cables: If possible, try using a different SATA port on the motherboard or a different cable.
2. Check SSD Health and Compatibility
The issue might be related to the SSD itself:
- Test the SSD: If you have another computer or an external SATA-to-USB adapter, connect the SSD to it to check if it’s recognized.
- Firmware Update: Ensure your SSD firmware is up to date. Check the SSD manufacturer’s website for any available updates.
3. Update BIOS
Updating your BIOS might help with hardware recognition issues:
- Download BIOS Update: Go to the ASUS support page for your motherboard model and download the latest BIOS version.
- Follow Instructions: Follow the instructions provided by ASUS to update your BIOS. This typically involves copying the update file to a USB drive and using the BIOS update utility.
4. Prepare the Installation Media Again
Sometimes, issues with installation media can cause problems:
- Recreate Installation Media: Use the Windows Media Creation Tool again to create a new bootable USB drive. Ensure it’s correctly formatted and the image is properly written.
- Check USB Ports: If possible, try using different USB ports on your PC (preferably USB 2.0 ports) for booting.
5. Use Diskpart to Prepare the SSD
If the SSD is not recognized during the Windows installation process, you might need to initialize and format it using Diskpart:
- Boot from Installation Media: Start from the Windows installation USB.
- Access Command Prompt: When you reach the Windows Setup screen, press Shift + F10 to open the Command Prompt.
- Run Diskpart:
- List and Select Disk:
Bash:
list disk
select disk X # Replace X with the disk number of your SSD
- Clean the Disk(this will erase all data on the disk):
- Create a New Partition:
Bash:
create partition primary
format fs=ntfs quick
assign letter=C
6. Try Different Boot Options
If the USB boot isn’t working, you might try booting into a recovery environment:
- Enter Recovery Options: If you can boot into the recovery options from the installation media or existing OS, try running Startup Repair or accessing Command Prompt for further troubleshooting.
7. Consider SSD Format and Partition Style
Check if the SSD uses a compatible partition style:
- GPT vs. MBR: Windows 10 typically uses GPT for UEFI-based systems and MBR for older BIOS systems. Ensure the partition style matches your system’s firmware type (UEFI or Legacy BIOS).
8. Check for Hardware Issues
If none of the above steps resolve the issue, it might be worth checking for potential hardware failures:
- Test with Another Drive: If possible, try using a different SSD or HDD to see if it gets recognized.
- Check for Motherboard Issues: Ensure that the motherboard’s SATA controller is functioning correctly. You might need to check with ASUS support or a professional technician.
If you need more detailed guidance on any of these steps or run into specific issues, feel free to ask!