Brother HL-1440 printer not printing after W10 April update

SOLVED Discussion in 'General Discussion' started by Wjbrown727, May 28, 2018.

  1. Wjbrown727

    Wjbrown727

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    After the W10 major update finished, my trusted Brother HL-1440 no longer prints. I have things in the que but nothing goes forward. I added another copy of 1440 but it doesn't seem to work either, no test page prints - it just goes to the que. Any ideas?
     
    Wjbrown727, May 28, 2018
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  2. Wjbrown727

    Bighorn

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    The first thing I do with such an issue is to clear the que/print buffer, shut down both machines, unplug their power cord and the USB cable. Then I restart the computer, when fully running plug the power back in on the printer then plug in the USB cable.

    The issue usually is that when a document refuses to be printed/stalls no other documents following will print, have to clear the first document, either Cancel or Delete, menus on the tool bar or the printer icon in the notification area.
     
    Bighorn, May 28, 2018
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  3. Wjbrown727

    Tim Locke

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    @WjBrown. What Bighorn is suggesting in his first para above has the effect of causing Windows to try to re-install the printer...which it will usually manage to do and at least find a driver and connect the spooler to it.
     
    Tim Locke, May 28, 2018
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  4. Wjbrown727

    Wjbrown727

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    Wjbrown727, May 28, 2018
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  5. Wjbrown727

    Wjbrown727

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    I did what Bighorn suggested, in a slightly different order. I depowered the printer and removed it from the desktop, then repowered and reconnected. That didn't seem to help. I restarted the computer. That didn't work. Finally I just installed the printer again and took out the old copy. That worked. Why the W10 April update caused me grief, who knows. But now I at least was able to print a test page so that gives me some assurance the printer is spooling up and doing what bit is supposed to do.

    Thanks to both of you for the suggestions.;)
     
    Wjbrown727, May 28, 2018
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  6. Wjbrown727

    Tim Locke

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    being able to print a test pages does not ( sadly) prove that the whole printing subsystem is working, just tat the printer and its driver are working.

    I always go to Word and print a simple 1 page document...if that prints then it is all fine ( For interest the document I pick is a recipe for a simple Okra curry!)
     
    Tim Locke, May 28, 2018
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  7. Wjbrown727

    Wjbrown727

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    Wjbrown727, May 28, 2018
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  8. Wjbrown727

    Wjbrown727

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    Yep. I recognize that, unfortunately. Then, I think about throwing the desktop and printer out the window for a few seconds.
    My wife has other ideas for my time today, going to the grocery store with her but I'll be back for the print. BTW, I am a big fan of fried okra but not otherwise cooked. :)
     
    Wjbrown727, May 28, 2018
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  9. Wjbrown727

    Bighorn

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    Yeppers, fried okra rolled in corn meal.
     
    Bighorn, May 28, 2018
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  10. Wjbrown727

    Tim Locke

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    Okra dusted with curry spices (turmeric, chilli powder and coriander powder) then fried in a little oil tempered with mustard seeds and curry leaves.
     
    Tim Locke, May 28, 2018
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