Draft mail folder reads 1 item but where is it???

[Jo just Jo]

The draft mail folder (linked with Gmail account) reads 1 item but can't be found. Have checked Deleted folder, Gmail server, ISP server, and Sent folder. Where else could it be hiding?
Thanks in advance.

 

[bassfisher6522]

Please take a screen shot of what you're talking about and post it...specifically the folder layout.

 

[Jo just Jo]

Thanks for the quick reply and please let me know if there's anything else you need.

 

[bassfisher6522]

That's what I was afraid of....you're using the mail app. Most of us use an email client like outlook, thunderbird and so forth. I don't use the app as I can't stand any of those apps MS deems we need to use.

That said: Where were these drafts created? What email and what email client/software was used ? You say you've checked your gmail account....I mean using a browser and opening the draft folder there?

That linked inbox is a good indicator that it was created elsewhere and saved there.

 

[Jo just Jo]

Only 2 linked email applications and I've checked both for drafts to no avail (used a browser and checked at the server level). I know I've created drafts from emails in the Sent folder but I've also checked there without success. May have to uninstall and re-install.
Thanks anyway.

 

[bassfisher6522]

May have to uninstall and re-install.

uninstall and reinstall what?

 

[Jo just Jo]

The Mail application - sadly, I've had to do it before.

 

[bassfisher6522]

I would look into getting/using an actual email client and stay away from those crap apps as I like to call them. For exactly what you're going through.

 

[Jo just Jo]

Thanks for the advice.