Talktalk webmail won't open emails

[jams50]

Since upgrading to W10, I have a strange issue with Talktalk email.
The first time I open an email (or compose), everything is ok.
After that, when I try to open a mail, or compose, I get a banner saying "Loading" and then the box freezes.
Chrome works normally, so presumably it's an EDGE issue.
Can anyone help? Thank you

 

[Ian]

Welcome to the forums!

If it only happens in Edge, then it's probably a browser compatibility issue - one that will either require TalkTalk or MS to fix, depending on where the bug is. There may not be much you can do when it comes to rendering/coding issues like this, other than submit a bug report to both parties.

You could try using the "send feedback" option from the "more" (3 dots) menu in edge - that should send the report to MS quite easily .

I've your coding up to scratch, you could try and troubleshoot it yourself by pressing F12 to load up the debug console - but that's going to be a lot of work to figure out (and would still require a change from TalkTalk or MS).

 

[jams50]

I'm not technical enough to try the coding bit, but I'll try the 3 dots.
As you say, I think I'll need to try and report this one to both parties.
Thank you very much for taking the trouble to reply.