SOLVED Cortana

[weedyshambles]

I am unable to turn on Cortana on my desk top it states region not supported yet I have the same region on my on my laptop and that works fine I am a novice senior citizen! please can some one advise me what to do

 

[davidhk129]

Go to your laptop and sign in.

Click at Start button > left side, click Settings > click Time & Language > left side, click Region & Language >
copy down the followings..........
under Region, name of the country listed
under Language, the language listed
left side, click Speech > under Speech language, mark down the language listed.
Exit laptop.

Now open your desktop computer and use the steps above and see if it has the same settings as the laptop.......
Region
Language
Speech Language

 

[weedyshambles]

Thanks for your reply but I had previously tried that to no avail

 

[davidhk129]

see if you have accidentally turned Cortana off.......
Start button > Settings > Privacy > left side, click Speech, inking, & typing > right side, under "Getting to know you" heading, there is a button.
What does it say ?
If it says " Get to know me ", your Cortana is turned off.
If so, click the Get to know me button > click Turn On > and the button will change to "Stop getting to know me"
Exit Privacy window.
Try enable Cortana again.

 

[weedyshambles]

It says stop getting to know me, so it is tuned on

 

[davidhk129]

I am sorry, I don't have any more ideas.

Please wait for some one come along to help you.
Good luck.

 

[weedyshambles]

thank you for trying to help me

 

[weedyshambles]

thank you for trying to help me

problem now solved, I had not doubled clicked English language to set as default