Hi. I am trying to restore a laptop with the DISM command and the WIM file. The WIM file is located in the recovery partition. When Windows 10 is up and running, it shows that partition and the files in it. But when I boot with an install disk and use Troubleshoot and the command prompt, that partition is not visible. So I copied the WIM file to the USB stick, and at boot it is still not visible. Why does the system not show it? How else can I apply the image? It doesn't work from within windows and the command prompt; it stalls at 1% and says file in use. Thanks in advance for any help.