I have an H.P. Envy 15 j100 running on an i5 processor with beats audio. I have a problem going to Netflix through the live tile. There is no sound. I get sound when I go to Netflix through edge, bing, firefox, and google. I was messing with my audio drivers, and they became generic. Netflix sound worked. When I got the drivers back to normal, Netflix went silent. There was no sound. Can anyone explain why that happened.