I have been trying for 2 days to get the driver for Kensington VeriMark fingerprint reader to install. I have tried everything I could find on the net short of a windows reinstall. I don't want the darn reader that much. This problem is really getting to me. The device is supposed to be plug and play and apparently some times it is but not for me. A driver is supposedly available through windows update. I found it there and tried to download and install buth the device is still an unknown device in Device Manager and the driver has disappeared from windows update. I downloaded the manual drive install package from Kensington but it gives an access denied error. Access to what? Access to system32 folder or the syswow64 folder or the infdefaultinstall.exe or to some location in the inf file where program components are to be installed? It just makes me so mad that Microsoft engineers spend years designing a new version of Windows with a pretty new interface that nobody needs when they should be fixing problems like this error which could actually tell you where the problems is. Does anyone have any new suggestions on how to solve this problem?