Video/graphics corruption in start menu

[Mark Zimmerman]

This is (to me, at least) a pretty weird problem.

On one of my Windows 10 computers, with a clean installed copy of Windows 10 Pro, I am getting corruption of text and icons on the start menu. I'm attaching a screen shot.

Here is the PC's info from System Information:
OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name WEBORDERS
System Manufacturer Hewlett-Packard
System Model HP Compaq dc5800 Small Form Factor
System Type x64-based PC
System SKU AT685US#ABA
Processor Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 786F2 v01.04, 1/31/2008
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
User Name THIRDPLACEBOOKS\weborders
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 5.00 GB
Total Physical Memory 4.92 GB
Available Physical Memory 3.22 GB
Total Virtual Memory 6.42 GB
Available Virtual Memory 4.75 GB
Page File Space 1.50 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions No
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Any help would be appreciated. Thanks.

 

[Trouble]

It could be an issue with your GPU driver, but.....
Before we try reinventing the wheel, perhaps cleaning and rebuilding your thumbnail and icon cache might help.
Have a look at this article here and see if that helps.
http://www.thewindowsclub.com/rebuild-icon-clear-thumbnail-cache-windows-10

 

[LieboOSBA]

I'm having the same issue. Didn't occur under Windows 7. Any ideas?

 

[Roger Saffle]

I know its been almost a year, but did anyone get a fix for this? I have a lot of DC5800 that this is happening to.

 

[Mark Zimmerman]

Never found a fix for this, unfortunately. It's almost definitely a driver issue. When I've tried using the Microsoft basic video driver the issue goes away, but that driver is quite limited in features (as the word basic certainly suggests).