Hi,
I am trying to reset this laptop so I can ship it off as someone had purchased it from me via eBay. It was working fine, but I wanted to remove my stuff, so I installed Windows 10 on a USB Stick and pressed the reset button so I could reinstall Windows. This process went as expected, with the two loading screens going from 0% to 100%. However, the laptop should be letting me either install Windows again or boot up to factory settings and its just stuck at a loading circle that says welcome. I have waited for a while and powered it off and on again but its just having the same issue. It may be worth noting that I had a similar issue last night, where it was doing a reset and got stuck at 33% for 10 hours, so I powered it off (my stuff was all still there) and tried again and now I'm here. I am not connected to WiFi on the laptop as its old.
Fixes I have tried:
Unplugging USB Stick.
Turning on Device While FN + F8 is Held Down
Turning it off 3 times in a row while pressing down power for 10 seconds each time.
Nothing is working and I am getting very annoyed. Attached is a picture.
Please help me,
Thanks.
I am trying to reset this laptop so I can ship it off as someone had purchased it from me via eBay. It was working fine, but I wanted to remove my stuff, so I installed Windows 10 on a USB Stick and pressed the reset button so I could reinstall Windows. This process went as expected, with the two loading screens going from 0% to 100%. However, the laptop should be letting me either install Windows again or boot up to factory settings and its just stuck at a loading circle that says welcome. I have waited for a while and powered it off and on again but its just having the same issue. It may be worth noting that I had a similar issue last night, where it was doing a reset and got stuck at 33% for 10 hours, so I powered it off (my stuff was all still there) and tried again and now I'm here. I am not connected to WiFi on the laptop as its old.
Fixes I have tried:
Unplugging USB Stick.
Turning on Device While FN + F8 is Held Down
Turning it off 3 times in a row while pressing down power for 10 seconds each time.
Nothing is working and I am getting very annoyed. Attached is a picture.
Please help me,
Thanks.