Windows couldn't connect to the printer


Joined
Nov 20, 2021
Messages
3
Reaction score
0
Hi,

I have problem connecting to shared printer when I click connect on that printer then I get an error:

Windows couldn’t connect to the printer. Check the printer’s name and try again.

When I click two times on this printer on network share then I get:

Operation code could not be completed (error 0x00000709)

I spend many times web browsing to find solution but none worked.

-I don't have update installed like KB5006670 or KB5007186

-my pc and sharing pc are updated to windows 21H2 (but the problem existed even earlier)

-I have tried connect to printer using netbios name or IP address - didn't help

-when I try adding this printer manually with local port as \\sharingPC\printername then I get access denied.
 
Ad

Advertisements

Joined
Oct 26, 2016
Messages
2,227
Reaction score
662
Is that a Wifi printer or one that is connected to a computer and is shared through that??
If the latter, one needs access to this computer and file and printer sharing has to be enabled. Its been a while
since I ran into a situation like that and I am not sure if my Info is 100% correct but its a start.
 
Joined
Nov 19, 2013
Messages
5,925
Reaction score
1,221
Also make sure these two items are correct.
 

Attachments

  • 1.png
    1.png
    8.2 KB · Views: 12
  • 2.png
    2.png
    11.8 KB · Views: 13
Joined
Nov 20, 2021
Messages
3
Reaction score
0
Hey,
but my sharing setting are ok, I'm accessing all sharing on host computer, when I go to
\\sharingPC
then I have listed here printer, and shared documents folders.
So this is not problem with sharing settings.
 
Joined
Nov 19, 2013
Messages
5,925
Reaction score
1,221
And the host is also?
Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings
 
Ad

Advertisements

Joined
Nov 20, 2021
Messages
3
Reaction score
0
Yes, I said about hostPC, if the settings on the hostPC were wrong I wouldn't get on it.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top