Admin Blocked

Discussion in 'Windows 10 Support' started by Art Rigsby, Jul 10, 2018.

  1. Art Rigsby

    Art Rigsby

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    I am unable to access any user when signed in as administrator. If I go to SETTINGS, ACCOUNTS and select SIGN IN OPTIONS, the Window closes. If i run "netplwiz" I can't access any other user account. .I am trying to eliminate the requirement to sign in using a password. This morning when I attempted to sign in it would not accept my password and when I changed the password, it would not accept them and required that I enter a new password. Every new password I entered it said it was a previously used one when in fact it wasn't. Virus?
     
    Art Rigsby, Jul 10, 2018
    #1
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  2. Art Rigsby

    Norton

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    Virus?
    As an Admin run Malwarebytes, CCleaner, Windows Malicious Software Removal Tool (MSRT)
     
    Norton, Jul 11, 2018
    #2
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