ASUS Laptop Won't Wake from Sleep Mode

[Chadi]

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel

 

[Wolfie]

Hi Chadi,

I don't use it myself as I always found it a pain in Windows and Linux but there are a few suggestions at the following link you can try:

https://answers.microsoft.com/en-us...eep-mode/ee7a0bc8-95cb-4676-987a-d5054abb9b6c

 

[JolanDeNef]

Hello there

I was wondering if you still had this problem. I found a recent fix for my girlfriends ASUS laptop.
I wrote it down here:
ASUS ZenBook won’t get out of sleep mode (UX430UAR) | by Jolan De Nef | Oct, 2020 | Medium

It may also be useful for people getting on this topic while googling (like I did).
Cheers