cannot install 1809 because my pc was shut down

SOLVED Discussion in 'Windows 10 Support' started by DiamondJim5758, Jan 11, 2019.

  1. DiamondJim5758

    DiamondJim5758

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    Every time I try to update (my current version is 1803) it downloads and tries to install. Then the message pops up saying that it can't install due to pc being shut down. I have not shut down the pc (to my knowledge) during any update.

    Can anyone tell me what to do to get 1809 to install - maybe that will take care of some issues.

    Thanks in advance!

    Jim
     
    DiamondJim5758, Jan 11, 2019
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  2. DiamondJim5758

    Ben Myers

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    Press the Windows and "i" keys simultaneously, click "Update and Security", "Troubleshoot" in the left window, then "Windows Update" in the right window.

    Ben
     
    Ben Myers, Jan 11, 2019
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  3. DiamondJim5758

    DiamondJim5758

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    Somehow after going to the link listed below and downloading and letting it install I now have ver 1809 installed!
    Don't understand how it downloaded and installed 1809 but it did. Below is a snapshot of what I clicked on. First is what I have afterwards! Problem solved!!! Thanks to all!
    Jim
    upload_2019-1-11_13-2-22.png



    upload_2019-1-11_13-0-14.png
     
    DiamondJim5758, Jan 11, 2019
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