Can't open e-mails on Goggle Chrome


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I use Edge and Chrome. Suddenly when I log in, messages all
appear but when I try and open them I get a blank page.
This blank NEVER opens up to reveal a message.
Please Help
Downy
 
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I use Edge and Chrome. Suddenly when I log in, messages all
appear but when I try and open them I get a blank page.
Does this happen with both Edge and Chrome, or just one of them? Which email service are you using (Yahoo, Gmail etc.)?

EDIT: What version of windows? (Right click start, click run, enter winver)
 
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This problem is just on Google, not Edge, or Firefox. I use Outlook/hotmail
Many thanks for any advice you can give me.
Downy
 
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Does this happen with both Edge and Chrome, or just one of them? Which email service are you using (Yahoo, Gmail etc.)?

EDIT: What version of windows? (Right click start, click run, enter winver)
Microsoft Windows Version 1803,(OS Build 17134.34_ thanks for tip how to find the info it Downy
 
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As an experiment, try turning off Controlled folder access. Open Windows Defender Security Center. Open Virus & threat protection. Open Ransomware Protection.

Security at a glance.jpg

Virus and Threat.jpg

Ransomware off.jpg

EDIT: I had to turn it off in order to save these screen shots. Now I'll add the print screen program as an allowed program, so I can turn Ransomware Protection back on!
 
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I'm not sure why but logged into Chrome just now and it suddenly
works. Thanks to all who tried to help.
Downy
 

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