can't print


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have an HP laptop & printer...for 3 days have been trying to figure out why all of a sudden I can't print...even tried sending to husband's printer & won't printer there - have exhausted all ideas...hope someone can help - trying to print birthday card for my great niece that I need to get in mail tomorrow....thank you
 
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Since you didn't bother to give any information about the two computers [no 2 are exactly alike] one can only presume the famous Windows update screwed up printing and generally those with USB connections. Fill in System Specs here and press your Windows Key + R on both and type winver to get the numbers there.
 
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Hi nanaginny,

have you tried the Support Assistant from HP?. Have you got the latest drivers for your printer from HP?. :)



Have you checked that the HP printer is the default printing device and not a Microsoft device in Control Panel > Devices and Printers. ;)

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This was a known bug with a windows update.. It was fixed by a later update.
I would suggest, initially, that you check and download all Microsoft updates available, inclosing optional ones.
 

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