SOLVED Can't print in excel 2016

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I have a work PC that I share with two other guys.
We each have our own profile and login.
I had to make a spreadsheet but when I went to print i just got an error that said "couldn't print Book1" i know it says book1 because i didn't name the file. I saved it to my desktop and made sure I was sending to the proper printer and tried the troubleshoot feature, nothing worked. So I made the same spreadsheet from each of their profiles and it printed no problem at all. Any ideas?
 
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Hi AaronS,

are you admin or is it one of your friends?, it may be a permission problem if you can print their example but not your own?. :)
 
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Hi AaronS,

are you admin or is it one of your friends?, it may be a permission problem if you can print their example but not your own?. :)
When the desktop was set up I was the only user and had admin over the PC but since they have come on I am not sure.
 

Regedit32

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I'm wondering whether at some point the other two profiles [ your friends ] have updated the Printer Driver, but your profile is still using an original driver.

It could be worth checking each profile under Device Manager > Print queues to see whether there is any difference in the driver being used by each profile.
 
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I'm wondering whether at some point the other two profiles [ your friends ] have updated the Printer Driver, but your profile is still using an original driver.

It could be worth checking each profile under Device Manager > Print queues to see whether there is any difference in the driver being used by each profile.
Appreciated, it will be 20hours or so before i go back. Thanks for your help.
 
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i know it says book1 because i didn't name the file. I saved it to my desktop
I don't get that, files have to have a name before they can be saved anywhere, whatever is appropriate and what the user will recognize or remember.
 
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I don't get that, files have to have a name before they can be saved anywhere, whatever is appropriate and what the user will recognize or remember.

I didnt save it as book1 it said it couldnt print book1. I saved it as a bunch of g's
 
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Appreciated, it will be 20hours or so before i go back. Thanks for your help.

I am adminstrator and all drivers are the same. Gonna have to bother our tech guy to find a resolution I suppose. Appreciate the tips and advice.
 
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HI AaronS,

have you tried renaming the offending file?. (Right click + rename). ;)
 

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