Error code

Discussion in 'Software' started by Anthony Wisneski, Oct 22, 2016.

  1. Anthony Wisneski

    Anthony Wisneski

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    I receive error code0xc00d36e5 when trying to play one particular .mov file in movie maker and various other programs. I also see unsupported file type. All other .mov files play. Can this be fixed and how?
     
    Anthony Wisneski, Oct 22, 2016
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  2. Anthony Wisneski

    Trouble Noob Whisperer Moderator

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    Given those two statements, I would suspect a problem (possible corruption) with the problem file.
    You may need to investigate some third party program to see if you can possibly repair it.
    Google (or Bing) "repair corrupt .mov file"
    I assume you've tried
    http://www.videolan.org/vlc/
    AND
    https://potplayer.daum.net/
    IF neither of those will play it, then it is likely going to need to be repaired.
     
    Trouble, Oct 22, 2016
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