SOLVED FileHistory - a problem solved


Joined
Jan 30, 2017
Messages
1
Reaction score
1
I had been using FileHistory successfully since upgrading to Windows 10. Then last week my external backup drive died. Slight panic, but as I had not lost any data I decided the best thing was to get a new external drive and backup again.

I started by creating a system backup image. That worked well, so I went on the start a new filehistory and that is when the problems started.

I clicked on the button in Settings to stop using the existing filehistory and tried to set up a new one, but when I tried to select a hard drive nothing happened. So I tried via Control Panel> File History. This told me that "File History is off". So I selected a hard drive and clicked on the "Turn on" button - after a short while I got the error message
"Could not enable File History

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."​
Followed all sorts of suggestions I found via web search - but nothing worked. A phone call to Microsoft support in Australia was also no help.Then I noticed a brief mention of file indexing - I checked and found that (I do not know how or when) Windows Search had been turned off. This is what worked for me:

1. Delete the existing FileHistory folder on my external hard drive
2. Delete the folder users/%username%/AppData/Local/Microsoft/Windows/FileHistory
3. Using Computer Management>Services and Applications> Services
Scroll down to Windows Search
Double click on the name
Set Startup type to Automatic (Delayed Start)
Then in Control Panel>File History
It should now say "File History on"
Select you desired drive
Click on Start
A new file history started (for me) and took a long time.
 
Ad

Advertisements

Joined
Feb 18, 2016
Messages
2,826
Reaction score
622
Good to know. Thanks for passing along the info.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top