FileHistory - a problem solved

SOLVED Discussion in 'Windows 10 Support' started by RobertofRichmond, Jan 30, 2017.

  1. RobertofRichmond

    RobertofRichmond

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    I had been using FileHistory successfully since upgrading to Windows 10. Then last week my external backup drive died. Slight panic, but as I had not lost any data I decided the best thing was to get a new external drive and backup again.

    I started by creating a system backup image. That worked well, so I went on the start a new filehistory and that is when the problems started.

    I clicked on the button in Settings to stop using the existing filehistory and tried to set up a new one, but when I tried to select a hard drive nothing happened. So I tried via Control Panel> File History. This told me that "File History is off". So I selected a hard drive and clicked on the "Turn on" button - after a short while I got the error message
    "Could not enable File History

    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."​
    Followed all sorts of suggestions I found via web search - but nothing worked. A phone call to Microsoft support in Australia was also no help.Then I noticed a brief mention of file indexing - I checked and found that (I do not know how or when) Windows Search had been turned off. This is what worked for me:

    1. Delete the existing FileHistory folder on my external hard drive
    2. Delete the folder users/%username%/AppData/Local/Microsoft/Windows/FileHistory
    3. Using Computer Management>Services and Applications> Services
    Scroll down to Windows Search
    Double click on the name
    Set Startup type to Automatic (Delayed Start)
    Then in Control Panel>File History
    It should now say "File History on"
    Select you desired drive
    Click on Start
    A new file history started (for me) and took a long time.
     
    RobertofRichmond, Jan 30, 2017
    #1
    Trouble likes this.
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  2. RobertofRichmond

    VMaster

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    Thanks, Solved my problem.
     
    VMaster, Jan 30, 2018
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  3. RobertofRichmond

    Norton

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    Good to know. Thanks for passing along the info.
     
    Norton, Jan 30, 2018
    #3
  4. RobertofRichmond

    rangergord

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    Great stuff. Worked for me. Thanks
     
    rangergord, Jan 9, 2019
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