Files I can't delete

[Fechals]

A couple days ago I uninstalled Forza Horizon 4 but for some reason the game files are still on my hard drive and they are taking up 150gb. i have tried so many things to delete but they are locked by the system so I can't delete them because I am not authorized to.

 

[Wolfie]

Hi Fechals,

do you have more than one user account and if so, are you logging in with the account that has admin privileges?.

 

[Fechals]

I only have one user on my PC

Hi Fechals,

do you have more than one user account and if so, are you logging in with the account that has admin privileges?.

I only have one user

 

[Fechals]

this is what happens when i try to delete

 

[Wolfie]

Hi,

right click the offending folder > properties > Security > your name and see what permissions you have. Was the folder imported from another computer or created on the current one?.

 

[Fechals]

They are the forza horizon 4 game files which i have unistalled from my computer

 

[Wolfie]

Hi,

when you highlight your name and click on "Edit", how do the permissions look then?. You also have "Account unknown", are you sure you only have one user account?.

 

[Fechals]

those are all the users on the file security
also i can't edit the permissions of any of them

the account unknowns do have full control though

 

[Wolfie]

What users are listed in Control panel > User Accounts?.

 

[Fechals]

this is the only one which is the one i am signed into

 

[Fechals]

this is what shows up on a security tab for a different file

 

[Wolfie]

Press the Windows logo key + r and type "regedit", say yes to security question > HKEY_LOCAL_MACHINE > Software > Microsoft and see if you can find the game name and delete any entry you find and then restart and then try deleting the folder again. That is all I can suggest!.

 

[Fechals]

the game isn't in my

Press the Windows logo key + r and type "regedit", say yes to security question > HKEY_LOCAL_MACHINE > Software > Microsoft and see if you can find the game name and delete any entry you find and then restart and then try deleting the folder again. That is all I can suggest!.

View attachment 13206

View attachment 13207

The game isn't there nor is it in the control panel uninstall programs

 

[Wolfie]

Create a new user account and make it admin, see if you can delete the folder then!.

Did you import the folders from a different PC?.

 

[Fechals]

Create a new user account and make it admin, see if you can delete the folder then!.

Did you import the folders from a different PC?.

i installed the files from microsoft store

 

[Fechals]

Create a new user account and make it admin, see if you can delete the folder then!.

Did you import the folders from a different PC?.

creating a new user didn't work either it still said require permission from system

 

[Fechals]

Also i have actually tried deleting the files through ubuntu(using a dual boot and the terminal) which also didn't work

 

[Fechals]

I could try copying everything else off of the drive and then formatting the drive but that would be a last resort

 

[Wolfie]

Try opening the store and choose which version you had and try either removing it from there, or re-install it and try removing it via Settings > Apps.

 

[Wolfie]

Also, open a terminal in Ubuntu and type the following command to make you root:

sudo nautilus

enter your password and search for the file, mark it then press the Del key.