- Joined
- Sep 12, 2015
- Messages
- 5
- Reaction score
- 0
Can't get into a hotmail account. Get a message about having too many messages, which is not true. Follow steps and nothing happens. Could it be hacked?
Hotmail account
- Thread starter Marta Alvarez
- Start date
- Joined
- Feb 3, 2017
- Messages
- 753
- Reaction score
- 157
I suspect your account has either been compromised or someone is trying to access your account but is unable so MS have locked it.
Do you have 2-step authentication turned on?
Do you receive any notifications to approve a log in?
I assume you cannot access your account at all so you should follow the instruction to recover your account:
support.microsoft.com
Do you have 2-step authentication turned on?
Do you receive any notifications to approve a log in?
I assume you cannot access your account at all so you should follow the instruction to recover your account:
How to recover a hacked or compromised Microsoft account - Microsoft Support
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.