HP printer and 1809


bassfisher6522

Moderator
Joined
Sep 22, 2014
Messages
1,263
Reaction score
187
I have a HP 5610v AIO printer that worked with Vista through Windows 10....until now. With the latest windows 10 update (Feature update 1809) my PC only shows my HP printer as a FAX. I've uninstalled and reinstalled AIO software and getting it to print is a no go. When I select print it goes straight to fax software. In my printers/devices window it only shows as a fax, no printer icon at all.

Anybody have any ideas?????
 
Ad

Advertisements

Joined
May 6, 2015
Messages
2,446
Reaction score
379
Have you tried the basic HP printer software from the Windows store?


And is the phone line plugged in to the prnter?

And does this printer have a built in web site? If so have you tried configuring it there?
 

hTconeM9user

Running Latest version Office insider 376
Joined
Jun 2, 2015
Messages
314
Reaction score
22
I t could show up as Microsoft default printer
 

bassfisher6522

Moderator
Joined
Sep 22, 2014
Messages
1,263
Reaction score
187
Well, I finally got it to work and have the HP printer set as default now. As a last resort I right clicked the fax icon and lo and behold a drop down menu that showed the set as default printer. I moved the mouse to that and another drop down menu appeared showing both the fax and printer I selected printer and bingo bango I can print now.
 
Ad

Advertisements

Joined
Oct 26, 2016
Messages
1,613
Reaction score
436
Well, I finally got it to work and have the HP printer set as default now. As a last resort I right clicked the fax icon and lo and behold a drop down menu that showed the set as default printer. I moved the mouse to that and another drop down menu appeared showing both the fax and printer I selected printer and bingo bango I can print now.
Yet the printer shows up in {printers and devices} as FAX right??
 

hTconeM9user

Running Latest version Office insider 376
Joined
Jun 2, 2015
Messages
314
Reaction score
22
no reading it printer and fax are ether separate or with HP it can be used as a fax as well as I use mine for both
 
Ad

Advertisements

Joined
Sep 26, 2017
Messages
1,671
Reaction score
277
That is weird as the dimness of the printer icon suggests it's offline or turned off.

Just to commiserate, I have a client using an iMac with an Epson multi-function and an HP LaserJet P1006 printer but the printer shows an error that the scan/fax function doesn't work. BUT, the HP doesn't have/never had that function, is only a very good simple printer that works fine. So even other Operating Systems are not immune to issues with attached hardware.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top