SOLVED I can't see my account

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Hi guys? I recently upgraded my pc to windows ten by the free upload. after this was done I accidentally disabled my user account which so happens to be the administrator account and now this account can't be seen at the logon screen and I can't carry out any activity requiring administrator from my guest account. Help guys please!!!1
 

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Noob Whisperer
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You're going to need the installation media to boot your PC or at minimum a recovery disk you may have created that will allow you to access the Windows PE so you can get to the command prompt.
Then follow the steps in this article
http://pureinfotech.com/2015/11/20/how-reset-windows-10-forgotten-password-regain-access-computer/
Which will allow you to enable the otherwise hidden Administrator account, from which you can correct your earlier mistake
I accidentally disabled my user account which so happens to be the administrator account and now this account can't be seen at the logon screen
By just re-enabling it.
The installation media can be obtained through either of these two resources.

https://www.microsoft.com/en-us/software-download/techbench
OR
http://www.microsoft.com/en-us/software-download/windows10

Once you have the ISO, you can use ImgBurn to burn it to a DVD or Rufus to burn it to a USB ThumbDrive, either of which you can use to boot your computer.

When you've managed to boot from the installation media you need to click the Repair Your PC link on the second page after the Choose a Language and Keyboard layout page.
That should get you to the Advanced Troubleshooting options and then on to the command prompt or just Shift + F10.
 
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I didn't set a recovery disk. the only account available is my guest account and whenever i run something as administrator, the yes option is not available. please help
 

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Noob Whisperer
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As I said above.
Get the installation media.
Boot from it.
First screen where it asks you to pick a keyboard / language hold the shift key and press F10, that will produce a command prompt and then you can follow the article that I linked above.
That will allow you to enable the hidden admin account and you can then have full access to your computer and perhaps fix the problem with your other account being disabled.
 
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Thanks for that. so after i have the installation media, how do i proceed to boot, please tell me every step
 

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Noob Whisperer
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The installation media from the techbench link above will come in the form of an ISO file (make sure you get the proper bit architecture for your system 32 or 64)
When you save the ISO file to your computer be mindful of the location you save it to.

Now depending on what you want to do and to some extent the type of machine you are dealing with (legacy versus UEFI BIOS, mbr versus gpt partition schema) you will need to configure the System Setup Utility (BIOS) to boot first to either optical media (DVD if that is what you create) or an attached USB device if that is what you create.

Normally this can be performed by simply evoking the boot menu during POST by just selecting the option from the boot menu without needing to hard set it within the BIOS.

You'll need to know how to do this as the key or key combination varies widely between computers.
You can Google it, or......
Post some specifics as to your exact computer and perhaps someone will be able to help you here.

BUT first you will need to convert the ISO you have into bootable installation media.
You can use ImgBurn to burn the ISO to a DVD http://imgburn.com/index.php?act=download
OR
You can use Rufus to burn it to a USB ThumbDrive http://rufus.akeo.ie/

Then you should be able to use either to boot your system.
 
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I can't get ImgBurn or Rufus to work. whenever i click one of them, the panel that says that i need access from the administrator comes and the yes option is disabled.
 

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Noob Whisperer
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That makes perfect sense to me, as you are currently using either a guest or standard user account and as a consequence can not perform anything that would require administrator privileges.
You are going to need another computer to proceed.
Perhaps a friend, relative, neighbor, etc.
Sorry.
 

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