iPhone 5c & W10 problem

Joined
Aug 18, 2015
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I'm unable to see my iPhone when trying to use explorer, that said my iTunes does see it and I can also see it in devices & printers. I've update the diver but still unable to see it in explorer, so I'm unable to transfer my photo's until I short this out, any idea's why this is happening.

PS
this has only recently started happening.
 
Joined
Dec 20, 2015
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A work around. You can download an app from the apple store called AirMore. It makes a wireless connection to your phone and downloads the photos wirelessley. Read the instructions though.
 
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Just a couple of days ago I transferred pictures from an iPad to a Win10 computer. File Explorer did not list a drive letter for the iPad like would be seen with a Thumb drive, just showed the iPad as a device under This PC.
 

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