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- Sep 1, 2017
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I have no clue if this is in the right forum or not, but I've got a rather pressing matter on my hands....
About a month ago my eight (8)yo brother stepped on my laptop (a Toshiba, couple years old), and it began to show crack-like shapes on my screen. This wasn't a big issue, as I can see around most of them and deal with them.
However, today I opened my laptop, attempted to login with my password, and found it wouldn't enter. I have a USB keyboard and track pad from Logitech (I've been using it for nearly a year or so now, and I love it.).
I attempted to try and fix the issue by resetting my laptop (the same issue occurred after about a half hour of resetting and reinstalling windows, twice), and went to the boot menu (where I registered a user password.)
I can type in the registered user password just fine, but when it loads the login screen, it won't type anything, and I have no other computers to use for getting a password reset thing (the option it gives you after attempting, and failing, to put in the password, right under the hint/text box.).
I also attempted to do the system image recovery page (where it says "system image recovery -next line in smaller print- Hi, -user name- -next line smaller print- enter the password for this account. (Keyboard layout:. US and then has a text box for the password), however I was unable to type in this box either.
Hoping to hear back soon,
Thank you in advance.
About a month ago my eight (8)yo brother stepped on my laptop (a Toshiba, couple years old), and it began to show crack-like shapes on my screen. This wasn't a big issue, as I can see around most of them and deal with them.
However, today I opened my laptop, attempted to login with my password, and found it wouldn't enter. I have a USB keyboard and track pad from Logitech (I've been using it for nearly a year or so now, and I love it.).
I attempted to try and fix the issue by resetting my laptop (the same issue occurred after about a half hour of resetting and reinstalling windows, twice), and went to the boot menu (where I registered a user password.)
I can type in the registered user password just fine, but when it loads the login screen, it won't type anything, and I have no other computers to use for getting a password reset thing (the option it gives you after attempting, and failing, to put in the password, right under the hint/text box.).
I also attempted to do the system image recovery page (where it says "system image recovery -next line in smaller print- Hi, -user name- -next line smaller print- enter the password for this account. (Keyboard layout:. US and then has a text box for the password), however I was unable to type in this box either.
Hoping to hear back soon,
Thank you in advance.