Keyboard won't always work.

Discussion in 'General Discussion' started by Vanilla bean, Sep 1, 2017.

  1. Vanilla bean

    Vanilla bean

    Sep 1, 2017
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    I have no clue if this is in the right forum or not, but I've got a rather pressing matter on my hands....

    About a month ago my eight (8)yo brother stepped on my laptop (a Toshiba, couple years old), and it began to show crack-like shapes on my screen. This wasn't a big issue, as I can see around most of them and deal with them.

    However, today I opened my laptop, attempted to login with my password, and found it wouldn't enter. I have a USB keyboard and track pad from Logitech (I've been using it for nearly a year or so now, and I love it.).

    I attempted to try and fix the issue by resetting my laptop (the same issue occurred after about a half hour of resetting and reinstalling windows, twice), and went to the boot menu (where I registered a user password.)

    I can type in the registered user password just fine, but when it loads the login screen, it won't type anything, and I have no other computers to use for getting a password reset thing (the option it gives you after attempting, and failing, to put in the password, right under the hint/text box.).

    I also attempted to do the system image recovery page (where it says "system image recovery -next line in smaller print- Hi, -user name- -next line smaller print- enter the password for this account. (Keyboard layout:. US and then has a text box for the password), however I was unable to type in this box either.

    Hoping to hear back soon,
    Thank you in advance.
    Vanilla bean, Sep 1, 2017
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  2. Vanilla bean


    Oct 2, 2014
    Likes Received:
    As long as the mouse works you can click the "ease of access" icon on the login screen (middle icon, bottom right), and select "On-Screen Keyboard". That should get you in to Windows.
    BigFeet, Sep 2, 2017
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