I have a 64 bit Dell laptop (~ 6 yrs old) and have Windows 10 on it and all updates applied, nothing pending. I have been having an intermittent issue with 2 USB ports. I seemed to start a couple of months ago but I'm not entirely sure on the timing. I lose contact with them and can't use them. Now it appears they are completely unavailable. A 3rd port has always been active and remains so. I'm certainly not a laptop whizz so I don't know really who to contact or how to proceed. I've spoken very briefly with Dell but they immediately started talking yearly support contracts since the laptop is out of warranty.. No help there...
I've looked at the event logs but I don't what I should be looking for or what may help someone else.
O/S
EDITION - WINDOWS 10 PRO
VERSION - 1809
BUILD - 17763.503
Any help anyone can provide will be greatly appreciated... Now I'm stuck...
thanks Brian
I've looked at the event logs but I don't what I should be looking for or what may help someone else.
O/S
EDITION - WINDOWS 10 PRO
VERSION - 1809
BUILD - 17763.503
Any help anyone can provide will be greatly appreciated... Now I'm stuck...
thanks Brian