My password has become ineffective.


Joined
Feb 29, 2016
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For weeks now, I have been battling to get into my M.S. account. Every time I try to sign in , it says either my user name or password is not correct. Many times I am instructed to reset my password which results in a long list of passwords or usernames many of which are noted with a date and time when they have been successful. After hours of research I have deducted a possibility which may have caused my problem. Quite often when I enter my username (which I have had for around 10 years or more) I get this note saying my username doesn't exist. It also gives me a clue that I should check with my administrator. I most certainly know I have never signed up as an admin as I am the only user of this computer. Now I know that this subject is not really in your sphere of influence but perhaps you may be able to guide me to an area where I may be able to get myself out of this tangled mess.
 
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Joined
Aug 25, 2020
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I've just had this with my laptop, had to wipe the whole thing and start afresh unfortunately with a different password
 

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