New Microsoft password rejected in Recovery Environment

SOLVED Discussion in 'Windows 10 Support' started by Curt Jugg, Aug 12, 2018 at 11:47 AM.

  1. Curt Jugg

    Curt Jugg

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    I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password in order to proceed further. My new password is accepted, though, when logging on to the same computer. Strangely enough, I don't have this problem if I use System Restore on my laptop computer. I'd be grateful for any advice as to how I can get my desktop computer to accept my new password in the Recovery Environment.
     
    Curt Jugg, Aug 12, 2018 at 11:47 AM
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  2. Curt Jugg

    Clintlgm

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    That's because your recovery partition still has the old password
     
    Clintlgm, Aug 13, 2018 at 7:40 PM
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  3. Curt Jugg

    Curt Jugg

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    Thanks for your reply, Clintigm. How would I go about changing it on the recovery partition? Is it odd that I don't have the same problem with my laptop?
    Grateful for any further advice.
     
    Curt Jugg, Aug 13, 2018 at 8:53 PM
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  4. Curt Jugg

    Clintlgm

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    I think on each upgrade IE 1709, 1803 and new RE partition is created. So just use you old password until the Fall upgrade 1809 that should correct the stored password. Another way might work and that would be to do a repair install of 1803 With your new password in effect.
    You could probably make it a lot easier is you use something like Macrium Reflect Free and create Images and backups. It's far easier to restore an MR Image than to run an RE restore, you also benefit by only going back to the last image before you issue arose.
     
    Clintlgm, Aug 13, 2018 at 10:37 PM
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  5. Curt Jugg

    Curt Jugg

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    Curt Jugg, Aug 14, 2018 at 12:08 PM
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  6. Curt Jugg

    Curt Jugg

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    Useful information. Many thanks for your advice.
     
    Curt Jugg, Aug 14, 2018 at 12:09 PM
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