Output sound keeps automatically reducing to zero

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Sep 20, 2022
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while playing music or watching youtube etc the sound keeps reducing to zero.
i have tryed disabling / enabling the speakers/headphones and DELLU2417H and the sound does come back on.
i am not quite sure which combination of disable / enable works.
i can scroll the mouse wheel to increase the volume but it reverts to zero after anything between 10 secs and 3 minutes
thanks
Dave
 

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