PC turned to a black screen randomly, cannot get back into windows home...?

[RoryClark]

Yesturday (Thursday) I was playing Destiny 2 for most of the day, and nearing the night time, around 8pm, my computer (Not in game, on the internet) monitors went black, though there was the windows bar on my second monitor present, that was it. I restarted the computer from there, and was presented with the blue screen of death! This is one of, if not the only time I have been in this siutation where the blue screen of death was there, so I let the computer restart, though it did not restart, it merely turned off and did nothing. I turned the PC back on, and yet again, blue screen of death, same thing. I tried once more, hoping for change (Insanity?) and surprsingly there was, I was presented with something that gave me options, to restart or to go to advanced options. After about 2 hours of messing around, and finding that everytime I reset the computer either ran into a problem and will restart (Won't restart, will just turn off, nothing will happen even after 10 minutes or so, not just being impatient.) I finnaly decided I would rather just reset my PC, files and all, and re-download everything if it meant this would all go away, as my PC is something I hold dear to me, and would be petrified if it broke so unexpectaly (Or at all). I tried doing a reset, to keep files and reset, but after a few minutes of the process, my computer responded saying it ran into a problem, and no changes were made. I am currently writing this in school, and will not be home until tomorrow evening, so any suggestions on what to do would be just amazing. I do plan on trying windows Safe mode, and trying to scan the drives and such using the command prompt. I am not super experienced with these things, and am really nervous for what will happen. I would prefer if I were able to do something from the advanced options, maybe reinstall windows or defraggle some hard drive that would allow me to not have to take anything out of the computer, or input any USB thumbdrives. Any advice would be amazing!

 

[Wolfie]

Hi Rory,

you could try the following.

Re-install W10 and keep your files/app data intact

BACK UP ALL YOUR FILES ON TO AN EXTERNAL DRIVE (OR OTHER PARTITION) BEFORE YOU START TO RESET YOUR PC!. Hi all, This is a quick run-down of how to reset W10 and keep your files/data intact, you will have to do a little work but you will find all your files, data and app settings in a folder...

www.windows10forums.com

For future reference, always make a backup copy of all your important data on a USB stick or NAS in case of moments like this!.

 

[Snuffy]

@ Rory, Windows 10 has what is called RESET and keep all your stuff intact.
or
if you have a ISO which is the same as you have installed.... open user\download folder make a Folder ISO
then uncompress the iso into iso folder.... then run setup. that is called Repair install, it only fixes Windows, does not mess with any of your data.

would prefer if I were able to do something from the advanced options, maybe reinstall windows or defraggle some hard drive that would allow me to not have to take anything out of the computer, or input any USB thumbdrives. Any advice would be amazing!

 

[RoryClark]

Yesturday (Thursday) I was playing Destiny 2 for most of the day, and nearing the night time, around 8pm, my computer (Not in game, on the internet) monitors went black, though there was the windows bar on my second monitor present, that was it. I restarted the computer from there, and was presented with the blue screen of death! This is one of, if not the only time I have been in this siutation where the blue screen of death was there, so I let the computer restart, though it did not restart, it merely turned off and did nothing. I turned the PC back on, and yet again, blue screen of death, same thing. I tried once more, hoping for change (Insanity?) and surprsingly there was, I was presented with something that gave me options, to restart or to go to advanced options. After about 2 hours of messing around, and finding that everytime https://19216801.onl/ https://routerlogin.uno/ https://192168ll.link/ I reset the computer either ran into a problem and will restart (Won't restart, will just turn off, nothing will happen even after 10 minutes or so, not just being impatient.) I finnaly decided I would rather just reset my PC, files and all, and re-download everything if it meant this would all go away, as my PC is something I hold dear to me, and would be petrified if it broke so unexpectaly (Or at all). I tried doing a reset, to keep files and reset, but after a few minutes of the process, my computer responded saying it ran into a problem, and no changes were made. I am currently writing this in school, and will not be home until tomorrow evening, so any suggestions on what to do would be just amazing. I do plan on trying windows Safe mode, and trying to scan the drives and such using the command prompt. I am not super experienced with these things, and am really nervous for what will happen. I would prefer if I were able to do something from the advanced options, maybe reinstall windows or defraggle some hard drive that would allow me to not have to take anything out of the computer, or input any USB thumbdrives. Any advice would be amazing!

thank you my issue has been solved

 

[Wolfie]

Hi Rory,

could you briefly explain how you solved it so it helps others, also, please mark the thread as solved.

 

[JustinC]

If you have a recovery media then you can boot from the recovery media and restore the PC from there.
Just ensure that you keep your files and settings intact while restoring the PC.