Printer not printing from computer but scan and copy still working


Joined
Aug 3, 2017
Messages
3
Reaction score
0
Since the last Windows 10 update recently, my old printer has just stopped printing. Have checked Device manager etc. and tried to download new driver for it but there doesn't seem to be one. It (Epson DX8450) was working perfectly when Windows 10 was first installed. When asking to print, the computer is ' trying to find the printer.' Also the error message says "Print Spooler service isn't running". The scan and copy function is still working, and it is printing from my old Windows XP laptop.
 
Ad

Advertisements

Joined
Feb 18, 2016
Messages
2,835
Reaction score
628
It seems that Windows is not seeing your printer. I would open Settings > Devices,
Printers and make sure your Epson DX8450 is selected as the default printer, Windows seems to have a habit of changing default printers to MS PDF Printer.
Check the print spooler service is running. In the search dialog box type Services, scroll down until you find Print Spooler, double click on it and make sure the service is running and set to "Automatic"
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top