SOLVED Printer not recognised after failed July 2019 W10 Upgrade


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My laptop ran the latest (July 2019) Windows 10 upgrade last weekend, and, after removing my access to the internet (now restored, obviously!), I now have no printers recognised when I run a search using Control Panel. I need these for what i do, so now I am stuck.

I have tried the vendor's site for a re-install of the drivers, but nothing seems to be working. I am an ordinary user, not a tech-head.

Ready to throw this piece of junk through the window - What a complete and utter waste of my time!
 
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Go into "Devices and Printers" in the Control Panel.
Click "Add a printer".
It should find your printers, if not, post back.
 
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Hi Dave,

Many thanks. Tried all that stuff and it wasn't working. Found the problem. Don't know why, but during the failed update/roll-back, for some reason, the printer lost it's connection to the wireless router. So, it was no longer on the network. When I turning off the printer, and then did a re-install of the wireless password onto it, a test print magically popped out, so now (as of 10 mins ago) all printing OK. I wish MS would really just roll W10 back to your "true" state before a failed upgrade, as it seems as though it just rolls back to a "default" pre-upgrade set-up, rather than my own, bespoke position, but what do I know. Anyway, many thanks for your kind response. Have a good day.
 

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