SOLVED Troubleshoot option missing

[dusty272]

Hi, I have 2 Samsung laptops both running windows 10,one is 32 bit the other 64 bit. On the 64 bit laptop when I access Settings/update/recovery/advanced start/restart now, I get 3 options :- continue to windows 10/ troubleshoot/ turn off pc.
When I do the same action on the 32 bit laptop I only get 2 options at the end, the Troubleshoot option is not given, anyone know if it should be on both versions?

 

[Gideon]

I am running a Windows 10 Pro 64 Bit PC and I get the all the options that you do in your 64 bit Laptop. Is the 32Bit Laptop updated to the latest updates from MS? Since I do not have a 32 Bit machine to test I can't say about it. I would have to assume that both should be the same though. We will have to wait until someone with a 32 Bit system replies. Welcome to the Forum By The Way

 

[dusty272]

Thanks Gideon, yes both machines have the latest updates

 

[dusty272]

problem solved, reinstalled windows 10 on 32 bit machine and all options appeared.