Trying to download pictures


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After installing windows 10 I cannot download any pictures from the Samsung Galaxy phone to the computer. It had worked fine when I had Windows 8.1 but know it wont even recognize that I have the phone attached? Willie
 
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Trouble

Noob Whisperer
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Unplug your phone from your PC.
Go into Device Manager,
From the menu bar, select "View" -> "Show Hidden Devices"
Expand "Portable Devices"
Look for any reference to your phone and right click it and uninstall it.
Reboot your computer.
Plug your phone in.
 
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Hi Trouble, would this work for a digital camera?
The first time I loaded Win 10 it said I had no pictures on the camera which was incorrect.
 

bassfisher6522

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Hi Trouble, would this work for a digital camera?
The first time I loaded Win 10 it said I had no pictures on the camera which was incorrect.

This may be due to the device itself not being compatible with this windows version. From personal experience with a GPS device (TomTom ONE) it would work perfectly with windows 7 as it was designed for but using it with windows 8/8.1/10 it doesn't work properly. Some times it's recognized and other times it's not and not accessible. So I only use that device with windows 7.
 
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This may be due to the device itself not being compatible with this windows version. From personal experience with a GPS device (TomTom ONE) it would work perfectly with windows 7 as it was designed for but using it with windows 8/8.1/10 it doesn't work properly. Some times it's recognized and other times it's not and not accessible. So I only use that device with windows 7.

May need to reinstall the Samsung usb driver for windows.
 
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Thanks for that bassfinder. I'm trying to find as many Win 10 device drivers for all my stuff.
I noticed that Canon has supposedly brought out new drivers for my printers. When I downloaded them the file size was exactly the same as my Win 7 driver lolol
 
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Apologies. I was referring to this "After installing windows 10 I cannot download any pictures from the Samsung Galaxy phone to the computer."
 
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Hi Dave, nah that thread was from a guy named Willie. I know you probably get bombarded with so much stuff you don't know if your Arthur or Martha lol.
 

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