Windows 10 don't detect my USB iPod shuffle

[AllWaysInTrouble]

1.) In device manager, under portable devices nothing shows up but my USB flash drive. 2.) ln device manager, there's know detection of Apple software update or anything from apple, it's like iTunes isn't on my computer. 3.) So how can I update the drivers.

 

[Tim Locke]

Is Itunes uptodate? 12.3.3.17 is the latest on Windows 10. I don't have an iPod shuffle but my iPad connects and syncs perfectly

 

[AllWaysInTrouble]

Yes Tim I have the latest version of iTunes, I upgraded from windows vista to W10. In vista it did the same thing, it started working then it just stopped. My mp3 disc show's up in iTunes but iPod shuffle do not. First W10 do not detect the iPod when plugged in the USB port so how can iTunes detect it. Thank you for your help.

 

[Trouble]

You might try a different USB port, a different USB cable for the connection, or try the device (cable and all) on a different machine, just to confirm that it is a problem with the Win10 computer and not the device or its' connection.

 

[AllWaysInTrouble]

Thank you trouble for your help. But the iPod does work when plugged in, the light comes on the iPod. Which one do I find out first, how to get W10 to detected the Apple drivers or how to get Apple software update to detect iPod shuffle, Apple software update do detect icloud when first installed but not the shuffle, plus Apple don't show up under anything in Device Manager under anything. LOL I need to change my name to stillneedhelp. thanks