SOLVED Windows hello is not working


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Hii,
I am trying to enable face recognition based system login. But it shows some error message. i have attached the error screen shot for your reference. Kindly help me to resolve this issue

Regards,
Arunkumar
 

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Hi,

what happened when you clicked on the error message?, it states click to learn more!. :)
 
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I wonder if the account has a password. At least the PIN should work.
 
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As wolfie says - When I click there, it says my (laptop) camera is not compatible
 

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Q. What is required to use the Windows Hello facial recognition logon in Windows 10?

A. A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition. Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.
Two common implementations are the Intel RealSense technology (F200 camera) and the Kinect v2. A number of laptops utilize the F200 camera today and it can also be purchased as a standalone camera as part of a developer kit.
SOURCE: https://www.itprotoday.com/windows-10/q-what-required-use-windows-hello-facial-recognition-logon-windows-10
 
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