SOLVED Windows hello is not working

[arunece61]

Hii,
I am trying to enable face recognition based system login. But it shows some error message. i have attached the error screen shot for your reference. Kindly help me to resolve this issue

Regards,
Arunkumar

 

[Wolfie]

Hi,

what happened when you clicked on the error message?, it states click to learn more!.

 

[Grizzly]

I wonder if the account has a password. At least the PIN should work.

 

[davehc]

As wolfie says - When I click there, it says my (laptop) camera is not compatible

 

[Trouble]

Q. What is required to use the Windows Hello facial recognition logon in Windows 10?

A. A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition. Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.
Two common implementations are the Intel RealSense technology (F200 camera) and the Kinect v2. A number of laptops utilize the F200 camera today and it can also be purchased as a standalone camera as part of a developer kit.

SOURCE: https://www.itprotoday.com/windows-...ows-hello-facial-recognition-logon-windows-10

 

[arunece61]

Thanks to all