Windows Update hangs and update is ready to install...

Nov 4, 2016
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Hi there,

I have a problem with my windows 10 laptop, everytime I go to shut down it =give me the option to update and shutdown or update and restart.

Everytime I shut down or restart, no update installs.

These options are still available on the power icon.

I have tried to enter the Update and security settings, but while the other settings pages load this on simply does nothing, not even the loading dots circling.
I have tried stopping the wuauserv from an elevated command prompt but it fails to stop!

The update troubleshooter finds nothing!

Any ideas?

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