Hi thanks or the adviceHi Sam,
Have you tried the following:
- Click Start > Settings > Update & security > Advanced options
- Next remove the check next to Give me updates of other Microsoft products when I update Windows
- Now check for updates and install those that come through
- Afterwards, return to that Advanced options and replace that check mark then check for updates again and if any other updates are available they ought to come through and work too now.
It seems I was having a situation with Office 2013 updates the other day and eventually did a manual update. Perhaps something has changed and you need do the same update.
Open Word and go to the File Tab. Then select Account and look to the right for the Office Updates option. See if that will install an update for you.
Right now mine is showing version 15.0.4823.1004 and this is not the online version.
Thank you for the link i will have a look at it.I have never had that situation but I found this link, which is old but may help. If not we can discuss it further but have you ever set up a Digital ID for Outlook?
https://support.microsoft.com/en-us/kb/258527
Maybe they are hoping you would change your security settings but not sure.. Anyway, something to watch out for.
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