1903 install difficulty

[Louis05]

Trying to install 1903 on an HP Pavilion and it is not getting beyond 91%- it's been there for 1 day. Whst can occur if I shut down? What do you recommend?

 

[Wolfie]

Hi Louis,

is it a clean install or an upgrade?. Did you get the latest copy of Win 10and try that?. Are you using a DVD or USB stick?.

Use the tools here to get the latest copy (currently 1909) and create either a bootable USB or ISO and burn it to a DVD!.

https://www.windows10forums.com/threads/how-to-upgrade-windows-10-to-the-latest-version.13015/

 

[Louis05]

It's an upgrade via notification to my laptop. It is still at 91 % today. But what happens when I shut it down without having finished install? Would I be able to reboot the computer? Thank you.

 

[Wolfie]

Assuming you are upgrading using the upgrade prompt directly from your current OS (Win 7 or 8), stop the process and restart your PC, then go to the links I provided above and download the Media Creation Tool (Select "Upgrade this PC now"!) and follow the guide linked above!.

 

[Saltgrass]

You can try going to the linked site and download and run the setupact utility. I have been told it does not work if upgrading from Win 7..

Copy and paste the resulting listing which may give indications of what is wrong. If the failed upgrade is giving and error number with an associated 5 digit number, it might be helpful also.

SetupDiag - Windows Deployment

SetupDiag works by examining Windows Setup log files. This article shows how to use the SetupDiag tool to diagnose Windows Setup errors.

docs.microsoft.com

 

[davehc]

If you switch off, the update will resume, and probably remain stuck. It has probably beenunable to find a driver(s)
Press ctrl alt del to restart and you should be returned to you desktop. You can then examine you devices and ser if any can be updated manually.