My institution lost or misplaced the BitLocker recovery key, and after the outage on Friday, they said that they are not able to fix the blue screen on my computer. I have very important files, and it will be a disaster if I erase them to reset the system. Are there ways to reset the system and keep the files, which are not backed up, in this situation, or am I out of options? Please, help me. Any solution?
Thank you.
Thank you.