Using help forums we have tried the following suggestions:
We have used "System restore" backing up a week, that was when we discovered pictures disappeared. I use the pictures frequently, so I know when they disappeared.
We have opened C:\drive, typing "kindictures" in search box, found 17,002 images and some of my photos are scattered among the 17,000. My pictures were organized in files and folders, irreplaceable ones of our grandchildren through the years.
We had not back the pictures up, our mistake. I just now signed up for "Onedrive" so no backup there.
I also have tried: "Control Panel>Programs>Programs and Features>Installed Updates." The updates listed occurred after the pictures disappeared, so did not undo them.
When I went to Libraries>Documents>Documents>My pictures and tried to drag picture folder to desktop, I couldn't and got "This folder is unavailable."
I won't give up on this,
Thanks
We have used "System restore" backing up a week, that was when we discovered pictures disappeared. I use the pictures frequently, so I know when they disappeared.
We have opened C:\drive, typing "kindictures" in search box, found 17,002 images and some of my photos are scattered among the 17,000. My pictures were organized in files and folders, irreplaceable ones of our grandchildren through the years.
We had not back the pictures up, our mistake. I just now signed up for "Onedrive" so no backup there.
I also have tried: "Control Panel>Programs>Programs and Features>Installed Updates." The updates listed occurred after the pictures disappeared, so did not undo them.
When I went to Libraries>Documents>Documents>My pictures and tried to drag picture folder to desktop, I couldn't and got "This folder is unavailable."
I won't give up on this,
Thanks