Okay so today I restored my pc cause disk was full and decided to reset everything. When the windows installation finished everything looked normal but when I try to login this appear "Other user":
Then I tried to start with boot mode but when I do it a black screen appears and I cannot do anything. After this I looked a lot and a lot on other forums and tryed many things. First I did the SHIFT + RESTART combination to open that windows menu. To other people it seems to be 3 options but for me there are 5:
On the top bottom one, when I click it appears like there are 2 windows installed (wtf):
Then I tried the fix problems options, first with restore computer again but when I do this the computer restart and keeps with the black screen.
After this I looked more and clicked advanced options:
Then I tried the option "UEFI firmware config" that boots on bios mode but guess what? Black screen again. Also tried the other options and all of them black screen on boot again.
PLEASE HELP ME IM DESPERATED.
Also sorry for my bad english and sorry for the spanish images, but I couldnt do more on that, if someone needs a translation say me.
IMO its an internal problem like motherboard or maybe the 2 windows installed that I have no idea why that appears. My motherboard model is Gigabyte F2A78M-HD2.
Thanks so much for those take time on reading it.
MORE INFO:
- It seems to not be Internet plugged on the screen icon but the cable is plugged and has lights on.
- When the black screen appears if I click the power button it shuts down instantly.
- Already tryed to unplug everything and booting but not working.
Then I tried to start with boot mode but when I do it a black screen appears and I cannot do anything. After this I looked a lot and a lot on other forums and tryed many things. First I did the SHIFT + RESTART combination to open that windows menu. To other people it seems to be 3 options but for me there are 5:
On the top bottom one, when I click it appears like there are 2 windows installed (wtf):
Then I tried the fix problems options, first with restore computer again but when I do this the computer restart and keeps with the black screen.
After this I looked more and clicked advanced options:
Then I tried the option "UEFI firmware config" that boots on bios mode but guess what? Black screen again. Also tried the other options and all of them black screen on boot again.
PLEASE HELP ME IM DESPERATED.
Also sorry for my bad english and sorry for the spanish images, but I couldnt do more on that, if someone needs a translation say me.
IMO its an internal problem like motherboard or maybe the 2 windows installed that I have no idea why that appears. My motherboard model is Gigabyte F2A78M-HD2.
Thanks so much for those take time on reading it.
MORE INFO:
- It seems to not be Internet plugged on the screen icon but the cable is plugged and has lights on.
- When the black screen appears if I click the power button it shuts down instantly.
- Already tryed to unplug everything and booting but not working.