Hi I have been unable to use my laptop for a few weeks.
The problem started a few weeks ago after an Windows Insider Build Preview Update Slow. Ever since then I try to turn the laptop on but get the dreaded blue screen with the error message telling me that a problem was encountered and that windows needs to restart and now that's all my laptop does. Clearly I can't attemt any of the usual fixes as I can't get to any other options.
It has been suggested to me that I will have to go and pay for new software as it's basically no longer on my laptop. If this is true, thank you very much Microsoft for busting my laptop.
Please help
The problem started a few weeks ago after an Windows Insider Build Preview Update Slow. Ever since then I try to turn the laptop on but get the dreaded blue screen with the error message telling me that a problem was encountered and that windows needs to restart and now that's all my laptop does. Clearly I can't attemt any of the usual fixes as I can't get to any other options.
It has been suggested to me that I will have to go and pay for new software as it's basically no longer on my laptop. If this is true, thank you very much Microsoft for busting my laptop.
Please help