SOLVED Corrupt files prventing winows update to 1809


Joined
May 28, 2016
Messages
24
Reaction score
2
Have had ongoing problems with Chrome on win 10 1803. Tried many online fixes but none have worked. Understand from what I read it is registry problem but no fixes have worked. Tried windows updates but they all failed. I am now totally at a loss. Attach a file of what I get opening chrome and the installation log trying to update - which is Greek to me. Appreciate any help. Advised log file is too large for this post also posting .odt files not allowed. Any workaround for getting odt files converted to acceptable format?
Thanks
 

Attachments

Ad

Advertisements

Joined
Nov 19, 2013
Messages
4,638
Reaction score
903
Change the handle from odt to txt, for a tempoary workaround. Easyvenough then for a member to download and change it back.
 
Joined
May 28, 2016
Messages
24
Reaction score
2
That is what I am trying to do but it will not install for reasons of corrupt files
 
Ad

Advertisements

Joined
May 28, 2016
Messages
24
Reaction score
2
Change the handle from odt to txt, for a tempoary workaround. Easyvenough then for a member to download and change it back.
Thanks but this forum will not accept the txt file as it is too big.
 
Joined
May 28, 2016
Messages
24
Reaction score
2
Why haven't you upgraded your OS to 1903?
I thought I replied to this but do not see it posted. So to repeat My problem is that Windows will not complete the update due to corrupt files that it cannot fix.
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
3,414
Reaction score
1,052
Attach a file of what I get opening chrome and the installation log trying to update - which is Greek to me.
The grey head logo you are seeing in Chrome means you are using Chrome with a multiple-user profile.

When you open Chrome:
  • Click the more icon on top right of browser
  • Select settings
  • Select People from the left pane
  • Select the unwanted person then select remove

Re the issue with update Windows 10:

Can you provide more information of the Error code, and corrupted files. i.e. Is it telling you a specific file or files are corrupted?
 
Ad

Advertisements

bassfisher6522

Moderator
Joined
Sep 22, 2014
Messages
1,337
Reaction score
197
With Chrome....are you signed into Chrome? If so, sign out and reboot system and launch chrome and cheek for issue.


With respect to your Windows corruption: since you seem to be having some problems that are out of your skill level....I strongly suggest you download the MS MCT tool and do a clean install.
 
Joined
May 28, 2016
Messages
24
Reaction score
2
The grey head logo you are seeing in Chrome means you are using Chrome with a multiple-user profile.

When you open Chrome:
  • Click the more icon on top right of browser
  • Select settings
  • Select People from the left pane
  • Select the unwanted person then select remove

Re the issue with update Windows 10:

Can you provide more information of the Error code, and corrupted files. i.e. Is it telling you a specific file or files are corrupted?
Win 10 upgrade now solved (reason unknown). Thought it might solve the chrome issue but not so. I have deleted and reinstalled Chrome but always is version 51.0. I am only person listed on "people" - see attached. I have no ability to control Chrome. It starts up on its own when the computer starts (see attach). I deleted Chrome from windows apps and it does not show in the app listing( see attach). I cannot have Chrome as a shortcut on the desktop. There is no ability to upgrade via the 'More' tools. Any feedback appreciated. ( Edge runs normally).
 

Attachments

Last edited by a moderator:

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
3,414
Reaction score
1,052
Where are you downloading Google Chrome from? You should be offered the latest build if you download it from Google.

Your Chrome setting 4 jpg, is where you can get the latest download — Click the About on left side and it ought to show you your current build and allow you to update there.
 
Ad

Advertisements

Joined
May 28, 2016
Messages
24
Reaction score
2
Where are you downloading Google Chrome from? You should be offered the latest build if you download it from Google.

Your Chrome setting 4 jpg, is where you can get the latest download — Click the About on left side and it ought to show you your current build and allow you to update there.
I download Chrome from the Google Chrome site. The about gives the build number - which is way out of date - but no option to update. I am now embarrassed to state the issue is solved. In following help threads on Chrome I appear to have logged out and then downloaded and logged in again. If I had followed bassfisher6522 advice from an earlier post I would have saved all some trouble. So Windows update is successful and Chrome is now good. Thanks for bearing with me.
 
Ad

Advertisements

bassfisher6522

Moderator
Joined
Sep 22, 2014
Messages
1,337
Reaction score
197
Win 10 upgrade now solved (reason unknown). Thought it might solve the chrome issue but not so. I have deleted and reinstalled Chrome but always is version 51.0. I am only person listed on "people" - see attached. I have no ability to control Chrome. It starts up on its own when the computer starts (see attach). I deleted Chrome from windows apps and it does not show in the app listing( see attach). I cannot have Chrome as a shortcut on the desktop. There is no ability to upgrade via the 'More' tools. Any feedback appreciated. ( Edge runs normally).
From your attachments, you're running Chromium and not Chrome. I can tell by the color of the browser icon....

browser.PNG



Uninstall Chromium and install chrome from here; https://www.google.com/chrome/
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top