SOLVED Double Listed

[gsau22]

hi guys I have a problem,ihave double listings in the tree in w10?
also blue tooth is not in my front boxes on start

 

[Regedit32]

Hi gsau22,

When you say double listings in the tree are you meaning when you open Windows Explorer you are seeing duplicate listings of things like your USB hubs and drives? Perhaps one list on left side and another on right side of window, or just one list on left side, but the drives listed twice?

If that is what you mean then you'll need to let me know whether your system type is 32-bit or 64-bit so I can provide you a command line to enter in an elevated command prompt to resolve the issue.

Regards,

Regedit32

 

[gsau22]

thamks I think its64 bit thsnks graham

 

[Regedit32]

Hi gsau22,

You can confirm your System type by doing the following:

• Press Windows key and R key together to open the Run Dialog
• In the Run dialog type ms-settings:about then click OK
  
  This will open the following window
  
  
  
  
  
  I've highlighted the area to see whether your System type is 32-bit or 64-bit

Once you've confirmed your System type, close the window and do the following:

• Right-click on Start
• Left-click on Command Prompt (Admin)
• When the User Account Control opens click Yes
• The Administrator: Command Prompt console will now open.
  
  In this window type or copy & paste the following:
  
  

  reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\DelegateFolders\{F5FB2C77-0E2F-4A16-A381-3E560C68BC83}"

  
  Press Enter key to execute command
  
  Note: If your System type is 64-bit you will need to type or copy & paste one more command:
  
  

  reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\DelegateFolders\{F5FB2C77-0E2F-4A16-A381-3E560C68BC83}"

  
  Press Enter key
  
  Type exit then press Enter key to close the Administrator: Command Prompt console.

• Close any other open programs then shut down computer.
• Restart computer and all going well your double list will be resolved as Windows rebuilds the one / two keys you deleted above.

So to make sure this is clear.

• If your System type is 32-bit, you only need to enter the first command.
• If your System type is 64-bit you need to enter both commands.

Regards,

Regedit32

 

[gsau22]

Hi gsau22,

You can confirm your System type by doing the following:

• Press Windows key and R key together to open the Run Dialog
• In the Run dialog type ms-settings:about then click OK
  
  This will open the following window
  
  View attachment 3956
  
  I've highlighted the area to see whether your System type is 32-bit or 64-bit

Once you've confirmed your System type, close the window and do the following:

• Right-click on Start
• Left-click on Command Prompt (Admin)
• When the User Account Control opens click Yes
• The Administrator: Command Prompt console will now open.
  
  In this window type or copy & paste the following:
  
  

  reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\DelegateFolders\{F5FB2C77-0E2F-4A16-A381-3E560C68BC83}"

  
  Press Enter key to execute command
  
  Note: If your System type is 64-bit you will need to type or copy & paste one more command:
  
  

  reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\DelegateFolders\{F5FB2C77-0E2F-4A16-A381-3E560C68BC83}"

  
  Press Enter key
  
  Type exit then press Enter key to close the Administrator: Command Prompt console.

• Close any other open programs then shut down computer.
• Restart computer and all going well your double list will be resolved as Windows rebuilds the one / two keys you deleted above.

So to make sure this is clear.

• If your System type is 32-bit, you only need to enter the first command.
• If your System type is 64-bit you need to enter both commands.

Regards,

Regedit32

 

[gsau22]

Hi guys,did done tha tbut I still have to listings of my external drive in explorer for the external drive,the sd card only shows once its only the ex drive it was a 64bit so I followed your paste etc and restarted thanks graham

 

[gsau22]

Hi guys,did done tha tbut I still have to listings of my external drive in explorer for the external drive,the sd card only shows once its only the ex drive it was a 64bit so I followed your paste etc and restarted thanks graham

 

[Regedit32]

Hi gsau,

• Right-click on Start
• Left-click on Task Manager
• In window that opens, scroll down and right-click on Windows Explorer and select Restart
  
  Sample Image to show what I mean
  
  
  

When you do this, your Desktop and Taskbar at bottom will momentarily go black then refresh and icons will reappear.

Once they have reappeared, try checking File Explorer again. Assuming you did delete those Delegate folders as originally instructed to do, the duplicate external drive ought now to only appear once.

Alternatively you can achieve the same result another way:

• Left-click on Start
• Right-click on your Account Icon and select Sign out
  
  Sample Image to show what I mean
  
  
  

Once you sign back in this will achieve same result as restarting Windows Explorer


Regards,

Regedit32

 

[gsau22]

Hi gsau,

• Right-click on Start
• Left-click on Task Manager
• In window that opens, scroll down and right-click on Windows Explorer and select Restart
  
  Sample Image to show what I mean
  
  View attachment 3972

When you do this, your Desktop and Taskbar at bottom will momentarily go black then refresh and icons will reappear.

Once they have reappeared, try checking File Explorer again. Assuming you did delete those Delegate folders as originally instructed to do, the duplicate external drive ought now to only appear once.

Alternatively you can achieve the same result another way:

• Left-click on Start
• Right-click on your Account Icon and select Sign out
  
  Sample Image to show what I mean
  
  View attachment 3973

Once you sign back in this will achieve same result as restarting Windows Explorer


Regards,

Regedit32

 

[gsau22]

Hi Regedit32 I will have to bottle your brain, i did what you told me first time it didn't appear to have any effect on it so I though that you will know your stuff ,but hey I retraced my steps you told me and hey any double listing I had have gone thank you graham

 

[Regedit32]

Great stuff Graham.

Thanks for letting me know its worked for you.