Entered email incorrectly when setting up new computer and can't change it.

[Bob Reichelderfer]

Help! While setting up my new laptop I apparently incorrectly entered my email address. Now my Administrator name is correct but the email is not. I keep getting a message that I need to add information to my Microsoft account. I don't remember putting in a password, only a pin. I can't reset the password because the email is incorrect, is there any solution?

 

[Norton]

Bob if it accepted the the email address and pin wouldn't the mail acount be active? Have you tried to gain access to the email and modify your profile.

 

[Bob Reichelderfer]

Hi Norton,
Apparently the email i entered by mistake is an active account, just not my account and i don't have access to it. The num lock was off on my laptop when I set up my laptop, so I was missing two numbers in my address and I didn't catch it until too late. Is there any way to change it or start over or something. I am not much of a computer whiz but can follow directions pretty well.

 

[Norton]

Bob Have you tried creating another local account that belongs to the Adiministrator Group.

Here are links to users with similar issues

http://answers.microsoft.com/en-us/...s/99faf6a3-8def-4db2-9da2-2eaef18fb377?auth=1

Also there are many similar account issues Q/A in this forum that may help.

https://www.windows10forums.com/search/8007671/?q=account&o=date&c[title_only]=1.

 

[Bob Reichelderfer]

The problem is I don't know the password. As far as I remember when setting up I never entered a password, just a pin which I use to login. When I try to switch to a local account I get a screen that says "OK but first we need to verify your password" I have tried several password combinations that I would have used had I entered it and none of them work. Am I connected to a Microsoft account that belongs to someone else? How many times can I enter an incorrect password before I get locked out completely? From what I have seen thus far, without a password I cannot change my password, cannot edit my account, cannot switch to a local account and can't see my account. I also cannot reset my password because I don't have access to the email that I entered in when I set up and that is where they send the magical code that allows me to reset.