Help me stop my computer from trying to load Windows 10


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Each time it tries to load Windows 10 it freezes and won't shut down properly. I have a ThinkPad Lenovo X1 Carbon, less than a year old - do I need Windows 10? How can stop my latp top from trying to download it? Please help! Prefer to talk with technical support but not getting an answer on 800#.
 
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What do you mean?? According to the Lenovo Website your laptop comes with Windows 10 Home by default.

2018-03-17_204531.jpg



or is this not yours??
 
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If you go into Control Panel, Update, there should be an option there to turn off Window Update.

I would recommend you install Windows 10 fresh!
 

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